Commercial
Business – Reporting a Claim
When
disaster strikes and Penn Millers agents and policyholders
are facing a loss, it is our Claims Department that responds
to restore peace of mind and ensure business continuity to
our valued customers.
This
is often a difficult and frustrating time for the policyholder,
so the Claims role is simple yet critical – provide
fair, prompt and professional service.
Penn
Millers’ claims staff has a varied background and has
seen and handled about every type of claim that can befall
a business or individual. Training at both the individual
and department level is a high priority and is conducted with
regularity throughout the year. Caseloads are closely managed
to ensure quality attention is given to the needs of every
agent and customer. Our responsibility to investigate, evaluate
and resolve claims with expediency and integrity is taken
very seriously and we share a sense of pride in our finished
product. We consider each claim an opportunity to build relationships
with our customers that are positive, earning your trust and
business for years to come.
For
the most efficient Claims service, it is important to report
your loss to Penn Millers and your agent as soon as possible!
To report a loss or if you have questions on the status of
a claim or payment:
Call
toll-free 800.233.8347
Fax 570.822.2165
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